Terms of Service

1. Scope and Acceptance

These Terms of Service apply to SZLK.LTD, the SZLKPassport account center, and related products, websites, applications, content, features, and paid services including Mystic East, Cyannav, Possibility, and SeeVoid.

By accessing, registering for, purchasing, logging into, calling, or continuing to use these services, you confirm that you have read, understood, and agreed to be bound by these Terms and related policies. If you do not agree, do not use the services.

2. Services

SZLK services may include unified account and identity mapping, AI generation and analysis tools, content and automation workflows, strategy guidance, business and traffic support features, payment and subscription management, and cross-product handoff or ecosystem-linking capabilities.

We may add, modify, suspend, or discontinue features, interfaces, models, plans, pricing, quotas, or technical implementations within a reasonable business and legal scope.

3. Eligibility and Account Responsibility

• You must have the legal capacity to enter into a binding agreement and must keep your registration information true, accurate, complete, and up to date.
• You are responsible for safeguarding your account, password, verification codes, access devices, and API credentials, and for activities conducted through your account.
• If you use the services on behalf of a company, team, or other organization, you represent that you have authority to bind that entity to these Terms.

4. SZLK Passport and Cross-Product Accounts

SZLK Passport is intended to provide unified registration, login, verification, and identity mapping across multiple products in the ecosystem. A single Passport account may be linked to multiple product accounts, but this does not automatically mean that memberships, credits, storage quotas, content licenses, or commercial commitments are shared across products.

You understand and agree that, in order to provide unified account capabilities, we may process your unified user identifier, email, verification state, product linkage information, and security audit records.

5. Payments, Subscriptions, and Refunds

• Some services are paid, subscription-based, or usage-based. Pricing, billing cycle, quotas, taxes, and payment terms are shown on the relevant product page, checkout page, or order page.
• Payments are typically processed by Stripe or another designated payment service provider. You authorize us and the relevant provider to charge fees according to the plan you select and to process the billing information necessary to do so.
• Unless a product page, order term, or applicable law clearly states otherwise, fees already paid are generally non-refundable. Subscription cancellation usually takes effect at the end of the current billing period and does not automatically create a retroactive refund right.

6. Acceptable Use

• You may not use the services for unlawful, infringing, fraudulent, harassing, discriminatory, abusive, privacy-invasive, or security-bypassing conduct.
• You may not bypass access controls, scrape at scale, perform malicious automation, reverse engineer protected features, resell unauthorized access, abuse free quotas, or use the services to generate or distribute content prohibited by law.
• You may not use the services for high-risk decisions that require a high degree of certainty unless you independently verify the results and assume full responsibility for that use.

7. AI Output and Interpretive Content Disclaimer

Some SZLK services depend on AI models, search engines, automated workflows, or interpretive frameworks. Related outputs may contain errors, bias, omissions, incomplete information, outdated information, or content that is not suitable for your specific circumstances.

Mystic East, Cyannav, and any other interpretive, suggestive, analytical, or generative features do not constitute medical, mental health, legal, tax, investment, financial, or other regulated professional advice. You must exercise independent judgment and, where appropriate, consult a qualified professional before relying on any output.

8. Content, Intellectual Property, and Licenses

• As between you and us, and unless applicable law or specific product rules state otherwise, you generally retain rights in the content you submit. However, you grant us a limited license necessary to provide, maintain, improve, cache, back up, secure, and lawfully operate the services.
• SZLK and its product names, trademarks, interfaces, designs, documentation, code, workflows, copy, and platform content are protected by intellectual property laws and may not be copied, distributed, publicly communicated, or used in competing products without express written permission.
• Whether AI output is exclusive, registrable, commercially exploitable, or non-infringing depends on applicable law, model limitations, and the underlying facts. Except where required by law, we do not guarantee uniqueness, protectability, or non-infringement of output.

9. Availability, Changes, and Third-Party Dependencies

The services may depend on third-party cloud providers, payment processors, email providers, AI models, search vendors, or media-processing vendors. If those third parties experience outages, rate limits, restrictions, price changes, capability changes, or legal or policy changes, our services may be affected in performance, content, speed, or availability.

We use reasonable efforts to keep services available, but we do not guarantee that any service will always be uninterrupted, error-free, absolutely secure, or permanently tied to any specific model, provider, interface, or feature.

10. Suspension and Termination

We may limit, suspend, or terminate access to some or all services if you breach these Terms, create a security risk, fail to pay amounts due, misuse the services, infringe the rights of others, affect platform stability, or where the law requires us to act.

You may stop using the services at any time, but stopping use does not automatically release you from fees already incurred, liabilities already triggered, or provisions that survive termination.

11. Limitation of Liability

To the maximum extent permitted by law, SZLK and its affiliates, officers, employees, contractors, and suppliers are not liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, lost goodwill, or lost opportunities.

To the maximum extent permitted by law, our aggregate liability arising out of or related to these Terms or the services is limited to the amount you actually paid us for the relevant service during the twelve months before the event giving rise to liability. If you did not pay for the relevant service, the cap is one hundred U.S. dollars or the minimum alternative amount permitted by law, whichever is higher.

12. Indemnity

If your content, your conduct, your breach of these Terms, your infringement of third-party rights, or your unlawful use of the services causes us to face claims, losses, fines, investigations, costs, or attorneys’ fees, you agree to indemnify us to the extent permitted by law.

13. Governing Law and Disputes

Except where mandatory consumer protection law provides otherwise, these Terms and disputes related to your use of the services are governed by the law that has a proper jurisdictional connection to SZLK.LTD and are subject to the courts or dispute bodies with jurisdiction over SZLK.LTD’s principal place of business.

Before formally initiating a dispute, you agree to first contact us at passport@szlk.ai and attempt to resolve the issue in good faith at the lowest practical cost.

14. Miscellaneous

If any provision of these Terms is held invalid, unenforceable, or unlawful, the remaining provisions remain in effect. Our failure or delay in exercising a right does not waive that right.

We may update these Terms where needed for business, legal, or security reasons. Updated versions will be posted on this page and become effective when posted or on any later date stated on the page. Your continued use after the update means you accept the updated Terms.